1. Reporting Match Results
2. Confirming Match Results
3. View Match Results
4. Substitutes
5. Defaulted Matches
6. Retired Matches
7. Passwords
8. Registration Instructions
9. Mid-season Team Registration Instructions

REPORTING MATCH RESULTS

How do I report match results?

Either captain may enter match results.

• Go to the CL Website
• Click on Divisions, then select your Division (A-K).
• Select Enter Match Results link, you will be prompted to enter your email address and password.
• A list of matches is displayed (future matches are not listed).
• Find the match, click on Report Scores. If the score has been reported, the link at right will say Confirm Results.
• Enter match results as indicated, or confirm if correct.

What is the timeframe for reporting/confirming scores?

Scores must be recorded and confirmed within 48 hours of the day of the match.

What if a player does not show up on the player drop down list?

• When a player does not show up on the player list and is not listed as a sub on the score sheet, contact the Corresponding Secretary.
• Captains MUST note the use of a sub and the sub's division on the score sheet. Each captain is required to initial both score sheets next to the substitute's name and division before the Match begins.
• Failure to note a sub on the score sheet before the match begins, results in that player being considered an illegal player.

CONFIRMING MATCH RESULTS

How do I confirm match results?

Either captain may enter match results.

• Click on Divisions and then select your Division (A-K).
• Select the Enter Match Results link. You will be prompted for your email address and your password.
• A list of matches is displayed (future matches are not listed).
• Find the match, click on Confirm Results, review the scores, confirm if correct.
• If you dispute the scores as recorded contact the opposing team captain to verify your corrections, then send any corrections to the Website Coordinators email address. 
• The Website Coordinator will make the agreed upon corrections or help resolve a discrepancy. 

I am not able to confirm the match

• When you see View Results instead of Confirm Results, either it has been more than 48 hours since the match, or the other captain accidentally confirmed the scores.
• Review the results, if you need to dispute the scores, contact the opposing captain to confirm your corrections, then send the corrections to the Website Coordinator.

VIEW MATCH RESULTS

How do I view results from prior matches?

• Click on your division, once open, click on View Match Results. This screen will list each match with total points scored by each team.
• Click on More Details for scores of each of the six individual matches.
• Also click on View Grid to display a summary of all matches played so far.

SUBSTITUTES

How do I report a match when a sub was used?

• When reporting scores, select players from the drop down list, based on your official roster.
• When using a sub, use the separate SUB box and select the sub's name. The list is pulled from all the teams in a lower division from your club.
• If you are the lowest level team at your club, type in the name of the sub used.

Why does my team have a list of subs and the other team doesn't – only a box to enter a name?

• Your team has a lower level team at the same club, so that is your pool of available players.
• The opposing team is the lowest level team at that club, so they may use players not listed on a City League roster.

I get the message "Invalid number of home/away subs – 3 max." when entering scores.

• You can only use 3 subs per match, if a team used more than three subs, contact the Corresponding Secretary.
• Make sure you are selecting from the SUB list, not the player list

How many times may a player sub?

• A player may substitute 7 times during a City League year. On the 8th substitution, a player will be an 'illegal player'.

DEFAULTED MATCHES

How do I report a default?

• Leave the player fields blank for the defaulted team, check the Default box.
• Fill in the player names for the other team with the score reported as 6-0, 6-0 for the non-defaulting team.

RETIRED MATCHES

How do I report a match that was retired?

• Select all players involved in the retired match, enter the incomplete score and check the Retire box.
• If the retired team won a set, they get 1 point, the opposing team wins the match and gets 2 points.

PASSWORDS

Why didn't my co-captain get a password?

• Each team has one password, stored with the captain's information.
• If the co-captain (or anyone else on the team) needs to enter scores, they must use the captain's email address and password.

Captain is out of town and no one has the password

• Either contact your division rep or have the other team enter the scores.

How do I change my password?

• At the season break, when on-line registration is open for changes/additions/deletions, you may change your password. Click on "Update Team Level or Login Info" button to access the page to make the change.

What if I have forgotten my password?

• At the bottom of the Captains Login window, the link Get an email reminder, will send an message to the captain's email address with the password. If the team email is not valid, contact the Website Coordinator.

Captain's email address changed, how do I correct it?

• Go to the Captain's page, click on the Edit link after the Player's Name in the Player Information Section. Update the email address. The new address will appear on the report "Division Captains Contact Information" as soon as the change is made. (NOTE: This will not change the captain's login - this must be changed during registration periods.)
• Contact your division rep, who will distribute new email address to the other captains in your division, since they may have stored the old address in their email address book.
• At the season break, when on-line registration is open for changes/additions/deletions, you may update your email address, until then your old email address will still be used in the system, and you need to use the old address to post scores.
• At the season break, use your old email address to get into the roster, then change your information.
• Once the new information is saved, you will access the captain's page using your new email address.

REGISTRATION INSTRUCTIONS

How do I register my team at the beginning of the season?

If you are registering a team on-line for the first time, click the Register Now link to get started.

Team Information - Required for all teams wishing to participate in City League Tennis during the season. The login (email address), password, division level and club are entered on this page. This information can only be changed during open registration periods.

Player Information – Required from all players on the team. All fields are required with the exception of a secondary phone number.

Captain/Co-Captain Information – Each team must have a captain. A co-captain is optional but highly recommended. If your team has multiple co-captains, one of them MUST be designated as a captain otherwise, only one person will appear in the "Division Captains Information" report.

Summary – Payment Information – A summary sheet is provided with options to update contact/player information, add/delete players, with fees calculated and summarized. No team registration is valid until all fees have been paid.

Can I add players after on-line registration closes?

• Yes, after on-line registration closes you may add up to 3 new players.
• To add a player contact the Website Coordinator, click on [Contact Us] at the top of the web page to email the Website Coordinator.

**Note: Players may not transfer until mid-season registration.

Can I make roster changes (phone numbers, email addresses) after the designated deadline for the fall season?

• The captain may change all player contact information during the season. A player's first and last name may not be changed .
• Player deletions and team login/password must wait until mid-season when roster changes are allowed.

MID-SEASON TEAM REGISTRATION INSTRUCTIONS

Can I add players at mid-season?

• At mid-season you may make roster changes on-line. To make changes use your email address and password.
• New players may be added, and a new roster submitted, including the player fee, for each new player.
• Players may also be transferred between City League teams.

When will the mid-season registration be available?

• Team Registration will open in January after all fall season matches are completed and posted.
• All roster changes must be entered before Spring season matches begin, with specific dates announced each year as it depends on the schedule.

How does mid-season registration work?

1. Team Registration – Click on the [Team Registration] button from website home page.
2. Captain Login - Enter your email address and password.
3. Registration Summary – Your current roster will be displayed, and you may edit, delete or transfer a player, add a new player, and change the team information.
4. Team Information - Team information includes club, division and captain's information (including password). To change the captain's information, click on “Update Team Level or Login Info”, do not change the division or club. Once you change the captain's email address or password, you must use this new information to log into the system to report scores.
5. Player Information:
   [Edit] - Allows you to change player information (name, address, phone, email), assign/remove co-captain status, (click on the Co-Caption check box beneath the player's name)
   [Delete] - Removes a player from your roster.
   [Transfer] – When a player on your roster moves to another team, select [Transfer], then select the team adding the player. The player will be removed from your roster and added to the roster of the selected team. A player may transfer between clubs. A transferring player does not need to pay a registration fee.
   [Add] - Add a player new to City League by clicking on the [Add Another Player] button located below the player list. New players added will generate a $5 registration fee.
   
6. Payment Information - Shows the current player registration fee due, as well as the amount already paid at the beginning of the season. When you add a new player(s), the Amount Due reflects the player fee owed.
7. Completion - When you roster changes/additions are finished, click [Print Your Receipt], near the top of the page to get a hard copy of your updated roster. If you have added players, send the City League Treasurer the amount due, indicated on your receipt (players that transfer between City League teams are not charged again). You may continue to make roster changes until the deadline.
8. Errors - If you accidentally delete a player, transfer a player to the wrong team, or need to change the captain, contact the WebsiteCoordiantor@cityleaguetennis.org.
If you have trouble getting a player transferred onto your roster from another team, contact your division representative to assist with process.

NOTE: Your division representative is available to help with any questions, please contact her when you need assistance.

Greater Portland City League Tennis FAQ – July 28, 2011